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How We Handle Your Privacy

We collect what we need to run your account, process your bKash and Nagad deposits, and verify withdrawals. You control your data — request changes, ask what we hold, or close your account anytime through support.

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DATA SECURITY

How We Protect Your Information

We encrypt your login sessions and store payment records on secure servers. When you deposit via bKash, Nagad or Rocket, the transaction confirmation contains only the last four digits of your wallet number. We do not store your full wallet PIN or password. Account access requires your phone number and OTP verification each time you log in from a new device. Our system logs unusual login patterns and flags them for review before processing large withdrawals.

Encrypted Sessions

Every login and deposit flow runs over encrypted connections. Your password and OTP codes are hashed before storage so even our team cannot read them in plain text.

Limited Data Retention

We keep transaction logs for regulatory compliance and fraud prevention. Once your account closes and retention periods expire under local law, we delete personal records from active systems.

Cookie Management

Session cookies remember your login and lobby preferences. Marketing cookies track which game categories you browse so we can show relevant promotions. Clear them anytime from browser settings without losing account access.

Your Rights

Request a copy of your data, correct errors in your profile, or ask us to delete your account. Contact support with your username and registered phone to start the verification process.

PRIVACY QUESTIONS

Contact Us About Your Data

If you want to see what personal information we hold, update outdated records, or request account deletion, reach us through live chat or email. Our team walks you through data requests and verifies your identity before making changes. Response time varies by request complexity, but most inquiries are handled within a few business days.

Team online

Live Chat

Open the chat bubble on any page and ask for the privacy team. We confirm your account details before discussing personal data to keep your information secure.

Email Support

Send your data request to our support address. Include your registered phone number and account username so we can verify and respond quickly with the information you need.

Account Settings

Log in and visit account settings to update your phone number, email, or payment preferences. For deletion requests or full data export, contact support directly through chat or email.

Privacy Policy FAQ

We collect your phone number, full name, and device identifier during registration. When you deposit via bKash, Nagad or Rocket, we log transaction amounts and wallet confirmation codes to verify payments and process withdrawals.

Yes. Contact support through live chat or email with your username and registered phone number. We verify your identity and send a summary of stored personal data within a few business days.

We retain transaction logs and account history for the period required by local law, typically a few years for regulatory and fraud prevention purposes. After that retention period expires, we delete personal records from active systems.

We do not sell or share your personal data with third-party marketers. We share transaction details only with payment processors like bKash and Nagad to complete deposits and withdrawals, and with regulatory authorities when required by law.

Log in and go to account settings to change your phone number or email. For security, we send an OTP to your old number to confirm the change before updating your contact details.

If regulatory changes make our service ineligible in your area, we notify you by email or SMS and allow you to withdraw your balance. Access to the platform may be restricted based on updated legal requirements and eligible regions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.